Frequently Asked Questions

Yes, absolutely. You can create a free account and start building resumes, tracking applications, and using AI suggestions right away — no credit card required.

The Free plan includes 3 resume builds, skill gap analysis, job search tools, and 10 AI suggestions per month. Enough to get a feel for the platform and make real progress.

Simply click "Get Started" on our homepage, enter your email and create a password. You can also sign up using Google for a faster experience.

Premium unlocks unlimited resumes, AI mock interviews, 100 AI suggestions per month, and the full job pipeline tracker. You also get priority support.

Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately, and downgrades apply at the next billing cycle.

We accept all major credit and debit cards, including Visa, Mastercard, and RuPay. All payments are processed securely through our payment partner.

Absolutely. You can cancel anytime from your account settings. You'll retain access to Premium features until the end of your billing period.

Our builder guides you through each section with expert-written prompts. It formats your content into clean, ATS-friendly layouts that recruiters and automated systems can parse easily.

We offer three templates: Professional (traditional layout), Executive (leadership-focused), and Fresher (skills-forward). Each is optimized for ATS compatibility.

Yes, every resume you build can be downloaded as a clean, print-ready PDF with one click.

As you fill in your resume, our AI analyzes your content and suggests stronger bullet points, better action verbs, and relevant skills based on your target role.

Free users get 10 suggestions per month. Premium users get 100, and Premium Pro users get unlimited suggestions.

Our AI mock interview uses voice-based interaction. You paste a job description and your resume, then speak your answers naturally. The AI asks role-specific questions and provides real-time feedback.

You can add jobs to a kanban-style board and drag them across stages — Wishlist, Applied, Interview, Offer, and Rejected. It keeps all your applications organised in one place.

Yes! Our job search tool lets you discover opportunities by title, company, or location. You can save interesting jobs and track them through your pipeline.

Premium Pro users can browse available experts by industry, check their availability, and book 1:1 sessions directly from the platform.

Yes. We use industry-standard encryption for data storage and transmission. Your personal information and documents are never shared without your consent.

You can reach us through the Contact page, or email us directly at support@mycareerdock.com. We typically respond within 24 hours.

Share your unique referral link with friends. When they sign up using your link, you earn rewards. You can track your referrals and earnings from the Refer & Earn section in your dashboard.

Your unique referral link is available in the Refer & Earn section of your dashboard. You can copy it with one click and share it via email, social media, or messaging apps.

You earn credits for each successful referral. Both you and your friend receive bonus credits when they sign up using your link. Check the Refer & Earn page for current reward amounts.

No limit! You can refer as many friends as you want. The more you refer, the more rewards you earn.

Referral credits are added to your account immediately after your referred friend completes their signup. You can use these credits for Premium features.

Our Affiliate Program allows you to earn commissions by promoting My Career Dock. Share your affiliate link and earn a percentage for every paid subscription generated through your link.

Apply through the Affiliates page in your dashboard. Once approved, you'll receive a unique affiliate link and access to promotional materials to help you get started.

Affiliates earn a commission on every paid subscription generated through their link. Commission rates and details are provided upon approval to the program.

Affiliate payouts are processed monthly once you reach the minimum payout threshold. We support bank transfers and popular payment methods.

Yes! Your affiliate dashboard provides real-time tracking of clicks, signups, conversions, and earnings. You can see which links are performing best.

We provide banners, email templates, social media copy, and other marketing materials to help you promote My Career Dock effectively.